Primary Care Wirral have received a positive response from the CQC North Region team following an engagement and support call relating to Covid-19 planning.
The Care Quality Commission (CQC) is performing calls at relevant services across the region to ensure Covid-19 protocols are being properly enacted, public health guidelines are enforced, and a clear strategy is in place to limit the potential transmission of the virus within the community.
As part of the call, the CQC stated within its summary that PCW is consistently working to assess potential and active infection risks, provide sufficient PPE to staff and service users and create a Covid-19 safe working environment with procedures clearly signposted to ensure this.
The CQC also commended PCW for implementing staffing plans and putting in place adequate contingency arrangements for staff shortages, emergencies or an increase in service demands, whilst ensuring staff and users are protected from abuse and neglect.
The health and wellbeing of staff and patients have been at the forefront of PCW’s Covid-19 planning response, with feedback from relevant figures forming a key part of our tailored measures to ensure a safe environment at all PCW sites.
As part of its conclusion, the CQC stated PCW has remained steadfast in its professionalism and consistency towards holistic Covid-19 prevention planning, from initial involvement in early 2020 at Arrowe Park Hospital, through the creation of Additional Capacity Hubs, and onto current evolving provisions at surgeries and testing sites.
The summary also praised the creation of the Breathe Wirral campaign, which looked to source alternative PPE items during Spring, with over 1700 items secured via donations from proactive individuals and local companies.
PCW remains positively committed to the evolving situation surrounding Covid-19, with the current measures possessing the flexibility to change to always ensure the health and well being of staff and patients in Wirral.