Wellbeing Practitioners - Social Prescribing Link Workers
As established in the new DES Contract, Wellbeing Practitioner (also known as Social Prescribing Link Worker) is one of the 10 additional roles PCNs can employ to work as part of their cross-practice multidisciplinary teams. 
Wellbeing Practitioners provide holistic and personalised support to individuals, their families and carers, helping them take control of their wellbeing, live independently and improve health outcomes.

In detail

Wellbeing Practitioners develop trusting relationships with people by focusing on ‘what matters to them’.

They offer personalised advice on how to increase control over their health and manage needs in a way that suits them.

Wellbeing Practitioners support also considers the impact of wider determinants of health and includes linking the individual to non-clinical services with the potential of enhancing their health and wellbeing.


Who is it for?

Anyone can benefit from a chat with a Wellbeing Practitioner, even those who are not currently affected by a serious or pressing problem.


What support do they offer?

  • Dealing with practical problems, such as housing, money, welfare, access to food or prescriptions, etc.
  • Connecting to others, i.e. where to meet new people with similar interests, how to get involved in life-enriching activities locally, etc.
  • Improving mental wellbeing by offering a friendly listening ear and by providing advice on the best way to access help for people feeling low, isolated, anxious, stressed or depressed.
  • Helping create plans to successfully achieve long term changes and connect with local services that offer support.

Patient identified by Practice Team
(GP, Nurse, HCA, AP, Receptionist)

Practice Team tasks Wellbeing Practitioner on EMIS

Wellbeing Practitioner completes tasks and books patient in for a consultation on their EMIS clinic

Consultation is recorded on the patient’s EMIS medical records

Patient is supported by Wellbeing Practitioner, any medical queries will be raised to medical staff

Would you like to print this information to help your staff better understand what this role consists of?

Wellbeing Practitioners Awareness Campaign

We have launched ‘Let’s Talk!’, a campaign to support local PCNs and GP surgeries to increase patient awareness of the new Wellbeing Practitioner role.

Wellbeing Practitioners are the lead professionals within our Social Prescribing team and a fundamental element in the provision of Population Health and Place-Based Care.

We want to assist practices in expanding the provision of holistic patient care and respond to the increasingly complex needs of our population at a time when non-clinical support is more important than ever.

The ‘Let’s Talk!’ will help patients familiarise with the WP role by explaining in a clear and friendly manner what type of help is available and how to access the services provided.

Practices have free access to a series of digital assets presenting key messages which can be shared on websites and social media channels.

All printed materials have been temporarily excluded from the resource pack due to their potential to spread SARS-CoV-2.

Download Digital AssetsDownload Print Assets

Wellbeing Practitioners Q&As

Would you like to use this Q&As video for your practice communications? Click the link below