Chronic Disease Management Update
For HCAs
FREE training day where HCAs will receive an update on the latest changes and care delivery guidelines regarding chronic disease management.
Start date: TBC
Duration: 1 day
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ZERO Tolerance Training For Frontline Healthcare Staff©
For clinical and non-clinical staff
Intensive one-day course to acquire the necessary conflict resolution skills required to safely manage patient aggressive behaviour in the workplace.
Start date: TBC
Duration: 1 day
BAME Awareness Training for GP staff
For clinical and non-clinical staff
FREE 4 hours course for staff working at PCW member practices who would like to gain an insight into the social and cultural factors relevant to BAME patients. Lunch included
Start date: TBC
Duration: 3 hours
Dementia Awareness Training
For clinical and non-clinical staff
FREE intensive Dementia Awareness Training for staff working at PCW member practices, looking to improve or refresh their understanding of Dementia.
Start date: TBC
Duration: 1.5 hours
Excellence in Patient Care and Dealing with Aggression at Reception
For reception staff
Intensive one-day course that explores the impact of GP receptionists in patient satisfaction, and focuses on strategies and techniques to manage difficult or aggressive patients.
Start date: TBC
Duration: 1 day
NHS Health Check Training for GP Staff
For Nurses and HCAs
FREE intensive 2 hours course for GPNs and HCAs working in any of PCW’s member practices, which provides the necessary knowledge and skills required to perform NHS Health Checks.
Start date: TBC
Duration: 2 hours
Physical Activity Clinical Champions Training
For clinical staff
FREE CPD peer-to-peer training to provide healthcare professionals with the knowledge and skills to incorporate physical activity into their everyday practice.
Start date: TBC
Duration: 2 hours