Primary Care Wirral member practices have revealed the results of their service improvements following a funding injection from Primary Care Wirral GP Federation in early 2019.
Each PCW practice received a £5,000 investment last year, as part of an initiative aimed at improving patient access to care, improving the care environment and access to equipment.
We asked practices to tell us what they spent their money on and how satisfied they were with the outcome of investments they have made in recent months.
Member practices have told us having the freedom to invest for their patients where they know it is needed has been 100% successful.
Development and well-being were crucial areas for PCW member practices, and this funding has enabled further HCA training for non-clinical staff and the recruitment of nurses with enhanced skills, including Chronic Disease Management and Advanced Nurse Practitioners.
Staff have also reacted to patient concerns when making their spending decisions, with improvements to pharmacist sessions, patient details checking systems, converting unused rooms into clinical rooms and expanding their elderly care teams.
Relevant Investment for Practices in Wirral
“The value of this programme is that it enhances practices autonomy and effective decision making,” said PCW Chief Officer, Natalie Young-Calvert.
“Our members understand the problems that need to be addressed within their practices and the needs of their local communities better than anyone else.
“The freedom to invest in areas that can improve the day-to-day running of their practices is what makes this initiative successful”.
Working towards improvements for both staff and patients is central to the relationship between PCW and its member practices, and we would like to express our thanks to each practice in both identifying the areas in need of funding and their subsequent support in implementing the necessary changes.